Eurosports Parts
Genuine OEM Parts, Accessories & Apparel
Refund policy
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At EurosportsParts, we stand behind the products we sell and want you to be satisfied with your purchase. If you need to make a return, we're here to help.
Return Window
We offer a 30-day return policy. To be eligible, your return must be authorized and received by us within 30 days of the delivery date.
To request a Return Authorization (RA), email returns@eurosportsparts.com with your order number, a brief description of the reason for the return, and photos if applicable. Including photos helps us evaluate your request and process it more quickly.
Returns sent without prior authorization will not be accepted.
Return Address
EUROSPORTS UTAH
Attn: Returns
339 West 9000 South
Sandy, UT 84070
Return Eligibility
To be eligible for a return, the item must:
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Be in new, unused, and uninstalled condition.
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Show no signs of installation, wear, use, or damage.
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Include all original manufacturer packaging, tags, manuals, hardware, accessories, and documentation.
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Have all factory seals intact where applicable.
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Be accompanied by proof of purchase or your order number.
Items returned with damaged packaging, missing components, broken factory seals, or evidence of installation may be refused or may receive a reduced store credit at our sole discretion if the item can no longer be sold as new.
Return Shipping
Unless the return is the result of an error on our part (such as receiving an incorrect or defective item), customers are responsible for all return shipping costs.
Original shipping charges are non-refundable.
If your return is approved, store credit will be issued for the purchase price of the returned item, excluding any original shipping charges.
Damaged, Defective, or Incorrect Items
Please inspect your order immediately upon delivery.
If your order arrives damaged, defective, or you receive the wrong item, contact us as soon as possible so we can evaluate the issue and make it right.
Fitment & Compatibility
Customers are responsible for verifying that all parts ordered are compatible with their specific motorcycle before placing an order.
While EurosportsParts makes every effort to provide accurate product descriptions, fitment information, and manufacturer data, we cannot guarantee compatibility for every motorcycle, model variation, production change, or aftermarket modification.
It is the customer's responsibility to verify compatibility based on their motorcycle's model, year, VIN (when applicable), trim level, and any modifications that may affect fitment.
If you are unsure whether a part is correct for your motorcycle, please contact us before placing your order. We're happy to assist with fitment verification whenever possible.
Orders placed for the wrong motorcycle, incorrect model year, or incompatible application are not considered errors by EurosportsParts and are subject to this Return Policy, including applicable restocking fees and return shipping costs.
Please note that manufacturers occasionally supersede part numbers or update components. In these cases, the replacement part supplied by the manufacturer is considered the correct fulfillment of your order.
Non-Returnable Items
The following items are final sale and are not eligible for return.
Electronic Components
Due to the sensitive nature of electronic components, all electronic parts are non-returnable, including but not limited to:
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ECUs
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Dashboards
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Fuel management modules
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Quickshifters
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Lap timers
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Voltage regulators
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Fuel pumps
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Fuel injectors
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Fuel level sensors
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Solenoids
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Relays
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Electrical sensors and control modules
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Any other electronic components
Closeout, Clearance & Last Chance Items
All Closeout, Clearance, and Last Chance items are final sale.
Special Order Items
Special order items are products that are not normally stocked and are ordered specifically from one of our suppliers at your request.
Approved returns of special order items are subject to a 30% restocking fee.
Special order products typically require an additional 7 business days beyond our normal shipping timeframe. Because many products are sourced domestically and internationally, shipping estimates are not guaranteed.
Delays caused by manufacturers, suppliers, customs, or shipping carriers do not qualify for order cancellation, refunds, or reimbursement.
If a special order item is found to be on backorder, we will contact you with the estimated availability before placing the order so you can decide whether you wish to proceed.
If you have a strict deadline or would like to verify availability before ordering, please contact us first.
Email: parts@eurosportsparts.com
Text (No Calls): 801-618-2700
Order Cancellations
Orders may be canceled at no charge before they have been processed or shipped.
Once an order has entered processing, a shipping label has been created, or the order has shipped, it cannot be canceled and must instead follow this Return Policy if eligible.
Special order items cannot be canceled once they have been ordered from our supplier. Because these items are purchased specifically for your order, they become a final commitment once the order has been placed with the manufacturer or distributor.
If you need to request an order cancellation, please contact us as soon as possible at parts@eurosportsparts.com. While we will make every effort to accommodate your request, cancellation cannot be guaranteed once processing has begun.
Manufacturer Warranty & Support
Many products sold by EurosportsParts are covered directly by the manufacturer's warranty.
If you experience an issue with one of these products, please contact the manufacturer directly. If you need assistance locating warranty information, we're happy to help.
Products covered by a manufacturer's warranty are not eligible for return to EurosportsParts. If the manufacturer authorizes a replacement or warranty claim, it will be handled directly through the manufacturer.
Shipping & Delivery
We work hard to process and ship orders as quickly as possible. Processing times displayed on our website are estimates and may vary depending on product availability, supplier lead times, holidays, and order volume.
Estimated delivery dates are provided by the shipping carrier and are estimates only. Delays caused by weather, carrier operations, customs, natural disasters, or other circumstances beyond our control do not qualify for shipping refunds or order cancellations.
Please verify that your shipping address is accurate before placing your order. EurosportsParts is not responsible for delays, additional shipping charges, or lost packages resulting from incorrect or incomplete shipping information provided at checkout.
Once your order has shipped, we are unable to control carrier operations or delivery times. If your shipment is lost or damaged during transit, please contact us promptly so we can assist in working with the shipping carrier to resolve the issue whenever possible.
If your package arrives visibly damaged, please retain all packaging materials and notify us within 48 hours of delivery.
If a package is marked as Delivered by the shipping carrier but cannot be located, please contact the shipping carrier first. We will gladly assist with carrier claims or provide any documentation needed to help resolve the issue.
Store Credit Policy
All approved returns are issued as store credit only.
No refunds will be issued to the original payment method unless required by applicable law.
Store credit will be issued after your return has been received, inspected, and approved.
If the returned item does not meet the conditions outlined in this policy, the return may be refused.
If more than 15 business days have passed since you shipped your approved return and you have not received an update, please contact refunds@eurosportsparts.com.
Questions?
For questions regarding returns, exchanges, or return eligibility, please contact us at returns@eurosportsparts.com.
